Understanding Our Moving Policy and Service Terms
When planning your move, it’s important to know what to expect from your moving company. At American Made Moving, we believe transparency builds trust. Our moving policy and service terms are designed to help you understand how we operate and what ensures a smooth, worry-free relocation.
| Section | Description |
|---|---|
| Clear Communication and Planning | We encourage open communication from the start. Our team will discuss your moving needs, timeline, and any special requests before confirming your booking. Once your move is scheduled, you’ll receive detailed information about the process, including service scope and preparation steps. |
| Professional Handling and Care | Every move is unique, but our commitment to careful handling remains the same. Our trained movers treat each item with respect, ensuring your belongings are packed, transported, and delivered securely. While we always take every precaution, certain conditions and limitations apply to the handling of delicate or high-value items. |
| Service Coverage and Accessibility | Our services cover local and long-distance moves. Accessibility at both pickup and delivery locations may affect scheduling and logistics. We kindly ask clients to notify us of any special access requirements—such as stairs, elevators, or limited parking spaces—before moving day. |
| Estimates and Payment Terms | All moving quotes are based on the information provided during your booking. Any changes to inventory, distance, or service level may affect the final cost. We outline all payment details and accepted methods clearly before service begins, so there are no unexpected surprises. |
| Cancellations and Rescheduling | We understand that plans sometimes change. If you need to cancel or reschedule, please contact our office as soon as possible. Adjustments are handled according to our standard terms, which are designed to be fair to both clients and staff. |
| Liability and Claims | Your peace of mind matters to us. While our team strives to prevent any damage or loss, we provide clear guidelines about liability and claims. These terms explain the steps for reporting any issues and how they will be reviewed and resolved promptly. |
Your Trust, Our Priority
At American Made Moving, customer satisfaction is at the heart of every move we complete. Our policy aims to provide clarity, professionalism, and confidence at every stage of your relocation journey.
For any questions about our moving terms or to review full policy details, contact American Made Moving today—we’re always here to help.
